Privacy Policy

A. Scope 

This privacy policy explains how the company"STATUS",(hereinafter the "Company") collects, uses, processes, stores, manages, transmits and protects personal data (hereinafter "Information") through its website to meet the company's data protection standards – and comply with the law.

The privacy policy related to the Website www.e-status.gr (hereinafter referred to as “Website”) was drawn up in compliance with GDPR 679/2016 (hereinafter referred to as “GDPR”), which constitutes a directly binding European Regulation, as well as in accordance with the current Greek legislation. 

This privacy policy, on the basis of which the Company undertakes to protect the personal data of visitors and Users/Customers of the Website and the applications operating through it, applies to all Personal Data of third parties (hereinafter the "User or/ and Customer") which the Company processes through the Website, but also the applications developed by the Company and which operate through the above website. 

In particular, the Company provides the possibility for the User/Customer to send anonline messagethrough the contact form in the "Contact Us" section or the email address info@e-status.gr.

The website www.e-status.gr is not intended for minors. If you are under the age of majority or unable to enter into legally binding agreements in your country, you may not use this Website. If you believe that we have received data from an individual protected by child protection laws without obtaining the necessary parental consent, please notify us immediately and we will take reasonable steps to securely delete that data. 

This policy does not apply to information collected through any other website or to the practices of companies that we do not control. Please note that the Website may contain links to other websites. 

In addition, for example, the above website may contain links that refer to advertisements. In the event that the User/Customer selects a link that refers to another website or an advertisement on the Website and connects to another website, then this privacy policy will not apply to any information collected on it the website. We are not responsible for the privacy practices of other websites and we encourage you to read the privacy policy of each website you visit. 

In addition, the Company hereby declares that it is not responsible under any circumstances for the content of the above websites, to which the User/Customer is referred through other connections (links), nor for any financial or other damage suffered by the user who follows them. In no case does the Company guarantee that these links will function uninterrupted or that their content is accurate and valid at all times. Furthermore, external links are indicative and not exclusive or restrictive. The Company reserves the right to remove or add links without any warning to anyone and to change the content of the Website at any time. 

By using the Website you understand and accept that the Company is not responsible in any way for the content of the hyperlinks included therein, the services/products they offer or the advertisements they contain. 

This data protection policy ensures that the Company: 

· Complies with data protection legislation, as defined by current Greek and European personal data protection legislation 

· Protects the rights of Users/Customers and visitors 

· Ensures transparency in data processing and storage issues 

· Protected against data breach risks 

B. Lawful Basis for Data Processing 

www.e-status.gr provides e-commerce services with the possibility of purchasing products through e-commerce applications.  

The use of the information we collect is intended to fulfill any commercial transaction you wish with our store as well as to send information and offers for promotional purposes and for the best possible service and information. In order to provide you with the relevant offers and information, we may analyze your personal data, which you provide to us during your browsing on the Website and are intended solely for purposes related to your transactions with us. 

In particular, during your visit and browsing on the Website, the absolutely necessary personal data are collected, which are necessary for your browsing on the Website, the processing of our commercial transaction and the use of the applications/services offered through the website, i.e. cookies " whose sole purpose is "to carry out the transmission of a communication through an electronic communications network or is necessary for the provision of an information society service, which the user has expressly requested. For more information you can refer to the relevant Cookies Policy of our website. 

The Company collects personal data information resulting from the registration of each User/Customer and the creation of an account on the Website, telephone communication or e-mail communication with him. 

Therefore, www.e-status.gr collects your personal data for the following purposes: 

(a) For the fulfillment of any commercial transaction you wish with our store as well as the sending of information and offers for promotional purposes, (b) For the possible maintenance of a personal customer record especially in the event that you use the applications provided via the Internet On the spot or in general for the creation of a customer record (profile), when the communication with the company is done by e-mail or by telephone or even by phone based on the data you enter yourself. In all the above cases, as a Company, we keep the personal data, which you provide us yourself and which are necessary for the provision of the services that are the object of our activity. In some cases, such as for example when filling out the electronic contact form, the personal data collected is determined by the relevant legislation, therefore these data are collected by the Company in compliance with the existing legislation, but also in order to make it possible to conclude of the relevant contract with the respective User/Customer. (c) To improve the services provided and to ensure the operation of the respective service, we use Cookies, for part of which you are given the opportunity to choose which of them can be used during your browsing on our website. More information can be found in the Cookies Policy of this website. 

The personal data that you provide us may not be used by any third party (except where provided by the Law and the competent authorities only), without complying with the legislative provisions regarding the protection against the processing of personal data, such as these apply every time. 

The Company operates in accordance with the applicable Greek and Community legislation and keeps your personal data securely for as long as you are registered in one of our services or until your consent, based on which you provided us with your personal data, is withdrawn. 

In summary, the Company requests and processes the personal data absolutely necessary for each processing. In any case, the criterion used to determine the storage period of personal data is based on compliance with the deadlines allowed by law and the principles of data minimization, limitation of the storage period and rational management of our records. 

C. Security of Personal Data 

www.e-status.gr applies at all stages of the process the appropriate technical, physical and administrative data security measures to protect data against loss, misuse, damage or modification, unauthorized access and disclosure as provided for in Article 32 of GDPR 679/2016 in order to ensure an appropriate level of security against risks. In particular, these measures include, among others, as the case may be: a) the encryption of personal data b) the possibility of ensuring the confidentiality, integrity, availability and reliability of processing systems and services on a continuous basis, c) the possibility of restoring the availability and timely access to personal data in the event of a physical or technical event, d) procedure for regular testing, assessment and evaluation of the effectiveness of technical and organizational measures to ensure the security of processing. Furthermore, the Company takes measures to ensure that any natural person acting under the supervision of the data controller or processor, who has access to personal data, processes it only on the instructions of the data controller, and allows access to your personal information only to its authorized employees.

Indicative key features of our information security program are as follows: 

· The Company checks the security and functionality of its products and services before introducing them to the Internet, for any technological vulnerabilities. 

· The Company performs continuous infrastructure audits to detect weaknesses, potential intrusions and other vulnerabilities in its systems. 

· The Company proceeds with the use of protocol“https” για την ασφαλή και κρυπτογραφημένη επικοινωνία της με το Χρήστη/Πελάτη. 

· An SSL certificate (Secure Sockets Layer) is used to create an encrypted connection between the web server and the browser of the visiting User/Client. 

The servers (servers) of the website and the applications hosted on it are located in Greece, apart from the integrated product googlemaps, for which GOOGLELLC is responsible, with servers all over the world and the latter's security and privacy policy apply. 

The Company that manages the servers of www.e-status.gr is ip.gr. Their operating system is Linux and security measures and technologies are applied to them such as: encrypted data transfer connections and encryption of stored data, use of internet protection rules applications (Web Application Firewall), continuous (24/7) monitoring of activity to identify deviations, geo-restriction measures for access outside Greece. 

D. Categories of Personal Data We Collect 

By visiting the Website and in order to use any Service you must accept this Privacy Policy of www.e-status.gr

In case you make use of the applications provided through the Website and: 

a) register for the services of the Website by creating a personal "account", you must enter: 

· Name,  

· Adjective,  

· Company Name (about legal entities)  

· Telephone Number,  

· Address,  

· City, Country, Region,  

· E-mail address (e-mail),  

· Fax number,  

· Postal Code,  

· Password (Password Confirmation) 

b) you use the electronic communication service through the www.e-status.gr registration form in the Contact Us section you must enter: 

· your full name 

· your electronic address (e-mail) 

· the subject of your message 

c) for your communication, regarding our products and services or with issues that you may want to ask us, contact us at the details listed on our website, at our online address www.e-status.gr or by phone In the center +30 281 030 0640. 

The purpose of using their communication is to respond to the question - request - complaint or other reason for contacting us, which you have described in your e-mail, letter or telephone. 

Similar contact data (name, email, contact phone) will be requested from www.e- status.gr for the provision of the above described services and in case of telephone communication with the Company's head offices.

E. Sources of Personal Data Collection 

· Directly from the users/visitors/customers of the Website and Applications 

St. Update Regarding the Processing of Personal Data By www.e-status.gr (as Responsible and Performer of the Processing - in accordance with the General Data Regulation EU 679/2016)

1. Why will you process my Personal Data (PID)? 

The Company provides services based on its intended purpose as described above. The categories of personal data collected from the Website, through the created account, e-mail and telephone vary and depend on the type and purpose of the service provided by www.e-status.gr In particular the Company processes your personal data which it collects through the above mentioned ways for the following purposes: 

· To provide the ability to purchase products through e-commerce applications. 

· To provide the possibility of registering the User/Customer as a member and user of the services through the website, e-mail, phone. 

· To provide the possibility to respond to requests made by the User/Customer regarding the pricing policy of its services and products provided. 

· To ensure your ability to communicate with the Company regarding our products and services or issues you may have raised with us or any complaints you have expressed. 

· For the registration of requests to use the Company's services, as well as for the purposes of managing these requests and informing Users/Customers. 

2. Information Collected Automatically During Your Visit and Interaction with theWebsite

We inform you that your personal data and the information collected and processed during your visit to the website www.e-status.gr are appropriate for the occasion and absolutely necessary for the processing of your requests and the use of our services . 

In particular, when you visit and interact with the Website, certain information may be automatically collected, such as: 

· your computer's Internet Protocol (IP) address, 

· the browser type and operating system configuration 

· the web pages you visited immediately before and after your visit to the Website; 

· websites and advertisements you see and links you click on within the Website; 

· basic server connection information and 

· information collected through HTML cookies, and other similar technologies. 

The Company does not manage, collect or process the geolocation (GPS) data, which is collected and processed exclusively by the companies that offer the operating system of the device you use (in the case of using an operating IoS – Apple Inc, or an operating Android – Google Inc). The Company does not have access to the update rate of the GPS position. 

The Website may use cookies to recognize you in this and in certain services. Cookies are a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not cause damage to your system and do not affect its functionality in any way. Cookies also make web browsing easier for you by saving your settings. You can set your server (browser) in such a way that you are either warned about the use of cookies in specific services of the Website or prohibit the use of cookies. In case you do not wish to use cookies for your identification, you will not be able to have further access to these services. 

The Company will use the User's/Customer's email contact information and name or other information to directly promote its similar products or services, to inform users about the status of trial applications, as well as to serve similar purposes, except if the User/Customer informs www.e-status.gr at the electronic address www.e-status.gr or at its postal address info@e-status.gr, that he does not wish the collection and use of his electronic data for these purposes.

Access to personal data is strictly limited to the Company's staff, who apply the appropriate technical and organizational measures in order to ensure their appropriate level of security and only to achieve the intended purpose. 

The Company does not carry out a systematic and extensive evaluation of personal aspects regarding natural persons which is based on automated processing, including profiling. 

3. How long will you keep my account information on file? 

· In the case where the legitimizing basis of the processing is the exercise of the legitimate interest, the processing and preservation of personal data will be carried out for as long as is deemed necessary to achieve the intended purpose of the Company, as well as for as long as is required until the statute of limitations for any related claims. 

· In the case where the personal data of the User/Customer (Customer Tab – profile) is provided by him in the context of registration to the services of the Website, we will keep the personal data for as long as the user does not object or exercise his rights of the applicable legislation.  

· In the case where the legal basis of the processing is the performance of the contract, we will keep your data for as long as you maintain a contractual relationship with us both in paper and electronic form or for as long as is required until the statute of limitations expires any related claims. 

4. What rights do I have in relation to the processing of my data? 

You can exercise, as the case may be, your rights from the applicable Greek Legislation and from the General Data Protection Regulation (Regulation (EU) 2016/679) which are as follows: a. the right to information (articles 13 and 14), b. the right of access (article 15), c. the right to rectification (Article 16), d. the right to erasure – “right to be forgotten” (Article 17), e. the right to limit processing (Article 18), f. the right to data portability (to receive your data in structured and commonly used format – article 20 if applicable) and g. the right to object (article 21) as well as the right to complain to the Data Protection Authority: complaints@dpa.gr.  

· These rights can be exercised at no cost to you, by sending a relevant letter to the office of the Data Protection Officer (DPO) of the www.e-status.gr Network, tel. 281 030 0640 or via an electronic letter to e-mail address info@e-status.gr, unless they are repeated frequently and due to volume they have administrative costs for us, in which case you will bear the relevant costs.

· If you exercise any of your rights, we will take every possible measure to satisfy your request within thirty (30) days of receiving the relevant request, after informing you either of its satisfaction, or of the objective reasons that prevent his satisfaction. 

· Furthermore, you can at any time object to the processing of your personal data by withdrawing your consent (Article 7 par. 3 of GDPR 679/2016), as long as the legal basis for this processing is the consent of the data subject. 

5. Where will you transfer my data? 

· Your data will be transmitted to departments within www.e-status.gr, which are responsible for the proper and smooth operation of the services of the Website and the applications provided through it. 

· Your data may also be transmitted and made accessible by legal entities with whom, from time to time, we maintain contracts within the scope of the intended purpose of the Company, such as indicatively to data storage/hosting/processing companies that act as processors ( such as Infosector Ltd, Digital Sapiens, WeTransfer, Microsoft Corp., Google Inc., Dropbox Inc., etc.). 

· In the context of certain functions of the Website, we transmit to legal entities (Google Inc.) certain personal data of the Users/Customers of our Website through cookies (such as indicative IP address and all user interaction with the application). 

· In the context of promotional and advertising actions, we keep the e-mail address of our Users/Customers and other personal data of their nature, such as indicative first name, last name, mobile phone and we pass them on to companies such as Digital Bird, which distributes advertisements, in various periods of time. In this case, you must have given your explicit consent that you wish to receive informational and promotional material  

· The data collected by the Google Analytics tool of the company Google, such as indicatively the address (url) visited by the user, the action (action) he performed as well as the time he remained on each page (retention), are transmitted by rule on Google servers and are stored there. In this case, you must have given your explicit consent that you wish to receive informational and promotional material  

· For more information visit the Cookies Policy of this website. 

· In every transmission, we always take every measure so that the personal data transmitted is always the minimum necessary, as well as that the conditions for legal and legitimate processing are always met 

6. How can I submit a complaint/complaint? 

· For any matter concerning the processing of your data, you can contact the office of the Data Protection Officer (DPO) of the www.e-status.gr Network, tel. 281 030 0640 and email info@e-status.gr

· Also, you always reserve the right to address the Personal Data Protection Authority, which may accept the submission of relevant complaints or complaints, either in written form in its protocol or electronically following the Authority's instructions on the website http://www. dpa.gr, after however first contacting the Data Processor as stated above. 

7. Cookies & other Technologies 

· The Company on its website uses “cookies” to provide Users/Customers with information, to process the services provided through it, as well as to improve the level of online services provided by creating a safer and more efficient browsing environment. 

· In no case do cookies contain personal information or information that would allow anyone to contact the website visitor, by phone, e-mail, etc. In addition, with the use of cookies there is no access to documents or files on your computer. 

· Additionally, cookies help us see the performance and traffic of our Website, improving its presentation and content, according to the preferences of our visitors. 

· For more information see the Cookies Policy. 

“Η εταιρία μας με στόχο την βελτίωση των υπηρεσιών που παρέχει έχει ενσωματώσει στον παρόντα δικτυακό τόπο το εργαλείο BestPrice 360, στο πλαίσιο εξαγωγής στατιστικών στοιχείων και στοιχείων απόδοσης από τη συμμετοχή του ηλεκτρονικού της καταστήματος στην αντίστοιχη πλατφόρμα σύγκρισης τιμών προϊόντων BestPrice.gr, στην οποία συμμετέχει.

Το BestPrice 360 επιτρέπει τη διαβίβαση στο BestPrice.gr ανώνυμων δεδομένων, σχετικά με την δραστηριότητα των επισκεπτών στον παρόντα δικτυακό τόπο (όπως επίσκεψη ή ηλεκτρονική παραγγελία) για την εξαγωγή των αντίστοιχων στατιστικών αποτελεσμάτων και για τη βελτίωση των ενεργειών marketing.

Επιπλέον, μόνο εφόσον έχετε δώσει την συγκατάθεσή σας για αποθήκευση παραγγελιών μέσω της αντίστοιχης επιλογής στο προφίλ σας στο BestPrice, κάθε παραγγελία που καταχωρείτε ηλεκτρονικά, θα αποθηκεύεται αυτόματα στο προφίλ σας στο BestPrice.

Η δυνατότητα αυτή εξυπηρετεί αποκλειστικά την αποθήκευση των βασικών στοιχείων παραγγελίας (όπως κωδικός παραγγελίας, προϊόντα κτλ.) χωρίς να διαβιβάζεται οποιοδήποτε προσωπικό δεδομένο που περιέχει η παραγγελία σας. Η εν λόγω δυνατότητα ουδόλως σχετίζεται με την διεκπεραίωση της παραγγελίας, για την οποία αρμόδια και υπεύθυνη είναι η εταιρία μας.

Περισσότερες πληροφορίες για την δυνατότητα αποθήκευσης των παραγγελιών σας στο BestPrice.gr, πατήστε εδώ.”

8. Website security 

· Access to the website is carried out at the initiative of the Visitor/User, therefore he/she is responsible for protecting his/her system from viruses or other malicious software. 

· The Website Software is designed and monitored to ensure, as far as possible, the highest level of security and trust. All information contained in applications submitted through the Website is equally secure and confidential. Only authorized employees who have appropriate training in the handling of personal data of Users/Customers will have access to this information and only when this is necessary for the satisfaction of your requests and for the execution of the respective contract. 

9. Amendments 

e-status reserves the right to unilaterally modify or freely revise the terms and conditions of the transactions made through the online store, whenever it deems it necessary, and undertakes the obligation to inform users of any change, through its pages present online store. Contracts through the online store can be drawn up in the Greek language.